HI-PLUS ensures that your order is safely delivered to you within the promised delivery timeline. However, if you have ordered a wrong you may cancel the order through your Account, within 2 days. For Cancellation we will verify the reason of the same, if it cost shipping charge for us( i.e after shipping the item), then we will deduct the same and refund the rest amount to customer. Before shipping cancellation we will refund the whole amount. After the cancellation, the amount will be refunded to the same source within 7-10 working days.